What personal information does ZAMZAM LEARNING collect and how is it used? At the moment, the only information that ZAMZAM LEARNING processes relates to online ordering. Whenever a customer purchases one of our products online we ask for credit/debit card details so we may charge the order, and an address for its delivery.
Is the information shared with any outside parties? Personal details obtained from you are used only to make the online ordering process run smoothly and are not shared with any parties external to ZAMZAM LEARNING and its affiliated Companies.
In summary Our commitment is to protect your privacy. Any personal information we gather is used only to make the online ordering process run smoothly and thus benefit our customers. We do not sell any of the information you give us or share it with others.
As our site is under constant development new features are likely to be added on a regular basis. If we decide to change our privacy policy to allow for this development we will post these changes on this page so you are always aware of what information we gather and how we use it.
General Information on Product Ordering All products are delivered direct to your door.
All postage and packing fees are included in the stated price. We aim to deliver to all UK addresses inside 2 working days. Orders to all Europe addresses should be delivered within 5 working days. All other orders to overseas addresses should be delivered within 12 working days (single items will be sent by airmail).
A signature will be required upon delivery.
Please note that all quoted postage and packaging charges apply only to orders placed over the web.
Return Policy
Please note that ZAMZAM LEARNING permits the return of Physical products only under the following circumstances and that all other sales are final.
Complaint Resolution Policy
For more information regarding administrative policies such as complaint and refund, please contact our offices at +44 749 73030 58 or info@zamzamlearning.com
Defective Items
If you believe your purchase is defective within the first 30 days of your purchase, please call Technical Support at +447497303058 or go to https://www.zamzamlearning.com and fill Feedback Form. If the Technical Support agent determines that your product should be replaced, you will receive authorization to return the product.
Wrong Items Shipped
If you receive items you did not order, call +44 749 73030 58 or email at info@zamzamlearning.com. You will receive authorization to return the product.